Frequently Asked Questions

Attendance Radar FAQs

Attendance Radar is a mobile app that offers the easiest, fastest, and most reliable way to track student attendance. You can record the attendance of a whole class, regardless of its size, in a matter of seconds with just two clicks – one click for the trainer to emit a secure Bluetooth signal and one click for the student to mark themselves as present. The app’s basic version is free. There is also a premium version with exciting features and a university version that provides additional benefits for your organization. You can learn more about the different versions and their features here.

Learn about Attendance Radar in three simple questions!

Have more technical questions? Check the Technical FAQ

Who uses Attendance Radar?

Attendance Radar's adoption has been incredible over the last few months. Hundreds of professors, in dozens of institutions are using the app to track the attendance of thousands of students. Furthermore, the app is in use across the world, from the US to Europe and all the way to the Philippines. It has been incredibly exciting so far!

Initially, we tested it at the Geneva Business School, which helped our development team fix bugs and optimize the system. The Geneva Business School continues to use the app and has chosen to integrate it with their university system.

Additionally, the Flemish General Practitioner training organization, ICHO, is now using it as our first large-scale major deployment. This deployment includes participating universities such as KU Leuven, University of Gent, Free University Brussels, and University of Antwerp. Moreover, they are assisting us with field tests and feature prioritization.

Currently, we are actively seeking institutions interested in becoming early adopters of our university version of the app! We are confident that you will love it as much as we do!

Why is Attendance Radar used?

We have close conversations with the teachers that choose to use Attendance Radar. This has allowed us to understand why they choose to use it. Below are some of the main reasons:

  • Easy, fast and reliable attendance tracking: Our innovative secure Bluetooth beacon technology allows teachers to track the attendance of 100+ students in a matter of seconds. 
  • Ease of use: Teachers like how intuitive and easy to use the solution is, both for students and teachers. Additionally, we have written user manuals that clearly outline how to use the app. 
  • Excel import and export features: This is one of the features that teachers value the most. It allows them to easily setup the app for a whole semester and be able to share and save attendance lists in just a few clicks. 
  • Great customer support: We pride ourselves on keeping our customers happy. That is why we try to respond to support requests as fast as possible. This is something that the teachers that work with us appreciate a lot.
  • Response to feedback: We believe that the users determine the value of our app, not us. That is why we listen to feature requests and have written a whole list of features we aim to add onto the app. 
How is Attendance Radar used?

Attendance Radar enables easy, fast, and reliable attendance tracking using Bluetooth technology.

Sophisticated security checks ensure the student's presence and identity without being noticed by the attendee or teacher, thanks to the smooth and quick one-tap process.

Attendance Radar also offers alternative ways to track student attendance, such as using randomly generated 6-digit codes, which are very useful for online classes. Moreover, manual attendance marking using sliders is also possible.

Currently, higher education institutions use Attendance Radar to track student attendance, but it could also be employed at different levels of education where attendance tracking is required.

If you would like to see an overview of how the app works from both a teacher's and a student's perspective, make sure to watch the videos below!

Attendance Radar Student
Attendance Radar Trainer

Have more technical questions?

Check out our technical FAQ!

How do you import student lists, courses and sessions?

To import students lists, courses and sessions you will first need to login here to your trainer account. Watch the video below see how:

How do you import student courses and sessions?

To import courses and sessions you will first need to login here to your trainer account. Watch the video below to see how:

How can you export student lists?

To see how to export student attendance lists please watch the video below. To be able to do this you will need to log into your account here.

Why can't I add a student to my course?
When attempting to add a student to a course using either the Excel import or the "Add a student" button, there may be various reasons why you might encounter difficulty in adding them. Firstly, consider the scenario where the student is already enrolled in another of your courses. In such a case, you can only add them via the web interface using the "Add students from another course" button or by utilizing the Excel import. The "Add a new student" button will not function in this context. If you are using the mobile app, you should utilize the search bar labeled "Find a student from another course" to add the student. In the event that the student is not enrolled in another one of your courses, you will be unable to add a student who already has an account unless they choose to enroll in your course by marking their attendance using the manual code or Bluetooth scanning during one of your sessions. This measure is in place for data privacy and security reasons, as we do not have a way to ensure that the student knows you and wants to be added to one of your courses. Therefore, this is a deliberate design choice to prevent malicious actors from adding students to their courses without their consent.
Why can't some students mark themselves with the Bluetooth signal?
We have focused on enhancing the performance of the Bluetooth signal in an effort to guarantee that everyone gets marked as present during scanning. Nevertheless, the strength of signal emission and detection relies on the mobile devices in use. Older devices have limited capabilities in emitting and receiving Bluetooth signals, which can occasionally result in rare situations where students are unable to mark themselves as present. We are committed to ongoing improvements in the app's performance to minimize such occurrences as much as possible. In the meantime, students facing this issue can be manually marked as present using the sliders.
How else does the app help to prevent attendance fraud?
Apart from providing the most reliable method for tracking student attendance using Bluetooth technology, the app contributes to the prevention of attendance fraud in two additional ways. Firstly, trainers can access a record of the date and time at which attendance was recorded. This record can be employed to verify that all students' attendances were marked within a specific timeframe, thereby allowing the detection of students who fraudulently marked their attendance outside of this designated time frame. Additionally, a single device can only be used to mark attendance for a particular session once. This means that if students attempt to mark the attendance of their friends using their own device, they will need to forgo their own attendance. In cases where attendance is mandatory, students are highly unlikely to engage in such behavior.